Yes! Your vehicle is fully insured against damage while in Will Haul It's possession. All trucks carry a minimum of $1,000,000 liability; and a minimum of $250,000 Cargo insurance. Please note... We recommend that you keep in place your current auto insurance for added protection.
How do I pay for the transport fees?
All transportation fees are due and payable when your vehicle is delivered to your door. Unlike most other companies, Will Haul It, LLC does not require a deposit. Payment is due in the form of cash or certified check at the time of delivery. Major credit cards and Paypal are also accepted, those forms of payment are taken after your vehicle is picked up but before your vehicle is delivered. Frequent shippers can enjoy a billing account, please speak to an agent if you fall in to that shipping category.
Once I contract Will Haul It, LLC, how long will it take to get my vehicle?
Transit times vary based on the distance of your shipment. An estimated estimated transit time will be issued to you when you book your shipment. You may phone or email at any time for an update, as well, we offer an online tracking page for all vehicles en route.
Where will Will Haul It, LLC pick up and deliver my vehicle?
Will Haul It, LLC does not use "terminals" for shipping. All price quotes are for transport from "door to door". Will Haul It, LLC will pick up your vehicle from your desired location and deliver your vehicle to your desired location. This is providing a large car carrier can get to your "door". On occassion, should our trucks not be able to legally and safely get to your door, Will Haul It, LLC will request that you meet the truck at the closest large parking area for pick up or delivery.
Can I put additional items in my car?
We request that any additional items in the vehicle be restricted to the trunk area of the vehicle. We request that any additional items, not directly related to the vehicle, be under 150 lbs in total weight and must not restrict visibility out/through any window. Our drivers must be able to navigate your vehicle on and off the trailer safely so no obstruction of view is allowed. Additional items, not directly related to the vehicle, are not covered by our insurance.
What is the paperwork process for pick up and delivery?
At the time of pick up, you (or an agent you assign) will review the condition of the car with the transport driver and he/she will indicate the existing condition of the vehicle on the "Bill of Lading" (AKA "Condition Report"). You and the driver will sign off on the Bill of Lading attesting to the condition of the vehicle upon loading. A copy of this Bill of Lading will remain with you/the pick up agent. Upon delivery, this same Bill of Lading will be reviewed against the delivery condition of the vehicle. When all is verified, you and the driver will again sign the Bill of Lading attesting to the condition of the vehicle upon delivery. A copy of the Bill of Lading is to be retained by the you/delivery agent. Though rare, any discrepancies in the condition of the vehicle should be noted on the Bill of Lading PRIOR to you or the driver signing the Bill of Lading.